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  1. 1
    1001 Ways To Keep Customers Coming Back

    1001 Ways To Keep Customers Coming Back by Greiner, Donna

    Published 1994
  2. 2
    Stand - Out Service : Talk Straight, Think Positive, And Smile!

    Stand - Out Service : Talk Straight, Think Positive, And Smile! by Dee,David

    Published 1999
  3. 3
    Tough Customers : How To Keep Them Smiling...And Yourself Sane!

    Tough Customers : How To Keep Them Smiling...And Yourself Sane! by Dee,David

    Published 1999

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