WHY CUTOMERS LEAVE : (AND HOW TO WIN THEM BACK)

WHY CUTOMERS LEAVE : (AND HOW TO WIN THEM BACK)

Discover the 24 reasons people are leaving you for competitors and how to win them back. David Avrin makes a compelling case for customer experience as a bankable differentiator in an era of vast marketplace choices. The book lays out the very visible reasons for the recent shift in customer mindset...

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Bibliographic Details
Main Author: Avrin, David (Author)
Other Authors: Winget, Larry (writer of foreword)
Format: Book
Language:English
Published: Newburyport, MA : CAREER PRESS 2019
Subjects:
Customer relations
Communication in marketing
Consumer behavior
Consumer satisfaction

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