When You Say Yes But Mean No : How Silencing Conflict Wrecks Relationships And Companies,And What You Can Do About It

When You Say Yes But Mean No : How Silencing Conflict Wrecks Relationships And Companies,And What You Can Do About It

Bibliographic Details
Main Author:	Perlow, Leslie A
Format:	Book
Published:	New York : Crown Business , 2003
Subjects:	Conflict management

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