Cross, K. F. (2004). Quick Hits: 10 Keys Surgical Strike Actions To Improve Business Prosess Performance. American Management Association.
Chicago Style (17th ed.) CitationCross, Kelvin F. Quick Hits: 10 Keys Surgical Strike Actions To Improve Business Prosess Performance. New York: American Management Association, 2004.
MLA (9th ed.) CitationCross, Kelvin F. Quick Hits: 10 Keys Surgical Strike Actions To Improve Business Prosess Performance. American Management Association, 2004.
Warning: These citations may not always be 100% accurate.