Strategic Customer Care : An Evolutionary Approach To Increasing Customer Valve And Profitability
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Ontario :
John Wiley & Sons ,
1999
|
| Subjects: |
MARC
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| 001 | 0000056510 | ||
| 005 | 20090323.0 | ||
| 008 | 090323 eng | ||
| 020 | |a 0471643424 | ||
| 090 | 0 | 0 | |a RLC 658.8 BRO |
| 100 | 1 | |a Brown,Stanley A. | |
| 245 | 1 | 0 | |a Strategic Customer Care : |b An Evolutionary Approach To Increasing Customer Valve And Profitability |c Stanley A.Brown |
| 260 | |a Ontario : |b John Wiley & Sons , |c 1999 | ||
| 300 | |a xiii,305p. : |b ill. ; |c 24cm. | ||
| 650 | 0 | 0 | |a Relationship Marketing |
| 999 | |a 0000006635 |b Buku |c Rak Terbuka |e Perbadanan Perpustakaan Awam Melaka | ||