Brown,Stanley A. (1999). Strategic Customer Care: An Evolutionary Approach To Increasing Customer Valve And Profitability. John Wiley & Sons.
Chicago Style (17th ed.) CitationBrown,Stanley A. Strategic Customer Care: An Evolutionary Approach To Increasing Customer Valve And Profitability. Ontario: John Wiley & Sons, 1999.
MLA (9th ed.) CitationBrown,Stanley A. Strategic Customer Care: An Evolutionary Approach To Increasing Customer Valve And Profitability. John Wiley & Sons, 1999.
Warning: These citations may not always be 100% accurate.