APA (7th ed.) Citation

Brown,Stanley A. (2002). Performance Driven CRM: How To Make Your Customer Relationship Management Vision A Reality. John Wiley & Sons Canada.

Chicago Style (17th ed.) Citation

Brown,Stanley A. Performance Driven CRM: How To Make Your Customer Relationship Management Vision A Reality. Ontario: John Wiley & Sons Canada, 2002.

MLA (9th ed.) Citation

Brown,Stanley A. Performance Driven CRM: How To Make Your Customer Relationship Management Vision A Reality. John Wiley & Sons Canada, 2002.