|
|
|
|
| LEADER |
00000cam a2200000 7i4500 |
| 001 |
0000052671 |
| 005 |
20061004.0 |
| 008 |
051121s2003 |
| 020 |
|
|
|a 9832473845
|
| 090 |
0 |
0 |
|a 648.8342 DEN
|
| 100 |
0 |
|
|a Denham, Jennifer
|
| 245 |
0 |
0 |
|a Mengendali Aduan Pelanggan :
|b Mengubah Cabaran Kepada Peluang
|c Jennifer Denham
|
| 260 |
|
|
|a Selangor :
|b Pearson Malaysia Sdn Bhd ,
|c 2003
|
| 300 |
|
|
|a 250p :
|b ill ;
|c 21cm.
|
| 650 |
0 |
0 |
|a Consumer complaints
|
| 999 |
|
|
|a 253541
|b Buku
|c Rak Terbuka
|e Perbadanan Perpustakaan Awam Melaka
|
| 999 |
|
|
|a 253542
|b Buku
|c Rak Terbuka
|e Perpustakaan Cawangan Masjid Tanah
|