Return on quality : Measuring the financial impact of your company's quest for quality
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
Singapore :
Heinemann Asia ,
1994.
|
| Subjects: |
MARC
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|---|---|---|---|
| 001 | 0000050207 | ||
| 005 | 20130220.0 | ||
| 008 | 130220 | ||
| 020 | |a 9971643863 | ||
| 090 | 0 | 0 | |a 658 RUS |
| 100 | 1 | |a Rust, Roland T. | |
| 245 | 1 | 0 | |a Return on quality : |b Measuring the financial impact of your company's quest for quality |c Roland T. Rust,Anthony J.Zahhorik,Timothy L. Keiningham. |
| 260 | |a Singapore : |b Heinemann Asia , |c 1994. | ||
| 300 | |a xix,225p. ; |c 23cm. | ||
| 650 | 0 | 0 | |a Management - quality. |
| 999 | |a 08374 |b Buku |c Rujukan |e Perbadanan Perpustakaan Awam Melaka | ||