APA (7th ed.) Citation

Yardley, G. (1996). 7 Days To Top Notch Customer Service. Times Books International.

Chicago Style (17th ed.) Citation

Yardley, Gary. 7 Days To Top Notch Customer Service. Singapore: Times Books International, 1996.

MLA (9th ed.) Citation

Yardley, Gary. 7 Days To Top Notch Customer Service. Times Books International, 1996.

Warning: These citations may not always be 100% accurate.