Dee, D. (1999). The Extra Mile: Building Profitable Customer Relations Every time. Synergy Books International.
Chicago Style (17th ed.) CitationDee, David. The Extra Mile: Building Profitable Customer Relations Every Time. Kuala Lumpur: Synergy Books International, 1999.
MLA (9th ed.) CitationDee, David. The Extra Mile: Building Profitable Customer Relations Every Time. Synergy Books International, 1999.
Warning: These citations may not always be 100% accurate.