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| LEADER |
00000cam a2200000 7i4500 |
| 001 |
0000009562 |
| 005 |
20101215.0 |
| 008 |
101215 eng |
| 020 |
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|a 9839214357
|
| 090 |
0 |
0 |
|a 658.8342 TSC
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| 100 |
1 |
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|a Tschohl,John
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| 245 |
1 |
0 |
|a Achieving Excellence Through Customer Service
|c John Tschohl with Steve Franzmeier
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| 260 |
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|a Petaling Jaya :
|b Advantage Quest Publications ,
|c 1996
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| 300 |
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|a x,337p. ;
|c 23cm.
|
| 650 |
0 |
0 |
|a Customer Service
|
| 999 |
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|a 0000079306
|b Buku
|c Rak Terbuka
|e Perbadanan Perpustakaan Awam Melaka
|
| 999 |
|
|
|a 16211
|b Buku
|c Rak Terbuka
|e Perbadanan Perpustakaan Awam Melaka
|
| 999 |
|
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|a 47294
|b Buku
|c Rak Terbuka
|e Perpustakaan Cawangan Masjid Tanah
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| 999 |
|
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|a 47295
|b Buku
|c Rak Terbuka
|e Perpustakaan Cawangan Jasin
|