APA (7th ed.) Citation

Tschohl,John. (1996). Achieving Excellence Through Customer Service. Advantage Quest Publications.

Chicago Style (17th ed.) Citation

Tschohl,John. Achieving Excellence Through Customer Service. Petaling Jaya: Advantage Quest Publications, 1996.

MLA (9th ed.) Citation

Tschohl,John. Achieving Excellence Through Customer Service. Advantage Quest Publications, 1996.

Warning: These citations may not always be 100% accurate.